Set-top boxes for live TV, streaming and recording

About DragonSat

We make television technology easier to live with.

DragonSat is a set-top box manufacturer focused on dependable hardware, clear viewing experiences and practical long-term support.

Our purpose

Better boxes begin with a better understanding of viewers.

DragonSat develops set-top box products and viewing platforms for live television, recording and connected entertainment.

DragonSat brings product planning, hardware, software, documentation and after-sales support into one focused customer experience.

How we think

Four principles behind every product.

01

Make it understandable

Customers should know what the product does, how it connects and where to find help.

02

Design for the whole journey

Hardware, packaging, setup, updates and support should feel like one connected experience.

03

Focus on everyday reliability

Fast, predictable behaviour matters more than features customers cannot easily use.

04

Build for supportability

Clear model identification, documentation and update planning make products easier to own.

From brief to box

A joined-up product development approach.

1

Define the viewer and marketClarify services, retail position, key use cases and commercial requirements.

2

Shape the platformAlign tuners, chipset, storage, connectivity, enclosure and remote control.

3

Prepare the customer experienceConnect setup, interface, packaging, product information and support.

4

Launch and improveSupport the product with documentation, feedback and an update roadmap.

Work with DragonSat

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